Privacy Policy

Last updated: June 2026

FR GROUP LIMITED ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

FR GROUP LIMITED is a law firm registered in England and Wales. Our registered address is:

FR GROUP LIMITED
2 Pollards Hill East
London, England
SW16 4UT
United Kingdom

For data protection enquiries, please contact us at: info@fr-limited.uk

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity data: name, title, date of birth (where relevant to your matter)
• Contact data: email address, postal address, telephone number
• Company data: company name and position
• Communication data: content of messages and enquiries you send us via our website contact form or by email
• Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and other technology on the devices you use to access this website
• Usage data: information about how you use our website

3. How We Collect Your Personal Data

We collect personal data through:

• Our website contact form
• Direct email correspondence
• Automated technologies (cookies and similar tracking technologies) when you visit our website
• Third parties or publicly available sources, where relevant to a legal matter

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide you with information about our services
• To provide legal advice and services as instructed by you
• To comply with legal and regulatory obligations
• To manage our relationship with you, including billing and account management
• To improve our website and services
• To send you relevant communications where you have consented or where we have a legitimate interest to do so

5. Legal Bases for Processing

We process your personal data on the following legal bases:

• Contract: where processing is necessary to perform a contract with you or to take steps before entering into a contract
• Legal obligation: where processing is necessary to comply with our legal and regulatory obligations (e.g. anti-money laundering, Know Your Client)
• Legitimate interests: where processing is necessary for our legitimate interests (e.g. improving our services, marketing our firm) and these are not overridden by your rights
• Consent: where you have given us explicit consent to process your data, for example by ticking the consent checkbox on our contact form

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Our professional advisers (barristers, experts, translators) where necessary for your matter
• IT service providers and website hosting providers who process data on our behalf under appropriate data processing agreements
• Regulatory bodies, courts, law enforcement agencies or other third parties where required by law
• International partners and corresponding law firms where your matter has a cross-border element — only with your knowledge and, where required, your consent

7. International Transfers

Where we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations, Standard Contractual Clauses, or other approved transfer mechanisms under UK GDPR.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting obligations. For client matter files, we typically retain data for a minimum of 6 years following the conclusion of a matter, unless longer retention is required by law or professional rules.

9. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: to receive a copy of your personal data
• Right to rectification: to have inaccurate data corrected
• Right to erasure: to request deletion of your data in certain circumstances
• Right to restriction: to restrict how we process your data
• Right to data portability: to receive your data in a structured, commonly used format
• Right to object: to object to processing based on legitimate interests or for direct marketing purposes
• Rights related to automated decision-making: not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects

To exercise any of these rights, please contact us at info@fr-limited.uk. We will respond within one month of receiving your request.

10. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. By continuing to use our website, you consent to our use of cookies in accordance with this policy. You may disable cookies in your browser settings; however, this may affect the functionality of certain parts of the website.

11. Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include encrypted communications, access controls and regular security reviews.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically.

13. How to Complain

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the opportunity to deal with your concerns directly before you approach the ICO. Please contact us first at info@fr-limited.uk.